topic Re: GP external gateway - Connection method Pre logon Always on in General Topics

GP external gateway - Connection method Pre logon Always on

MP18 — Tue, 07 Jan 2020 21:31:02 GMT

We are using SAML in Azure for GP external gateway connection.

When connection method is on demand we get mobile push notification and user gets connected to the GP.

Testing with Connection method Pre logon Always on, i am not getting mobile push notification.

Need to confirm is this by design?

or is there any config i can do so that Connection method Pre logon Always on gives me mobile push notification?

Re: GP external gateway - Connection method Pre logon Always on

kiwi — Wed, 08 Jan 2020 10:15:35 GMT

Hi @MP18 ,

Not sure if this is by design.

I'd recommend reaching out to TAC and have them confirm with engineering if it's by design or not.

Cheers !

-Kiwi.

Re: GP external gateway - Connection method Pre logon Always on

MP18 — Wed, 08 Jan 2020 15:24:44 GMT

As per TAC this is by design but i asked him to confirm with Engineering also.

Re: GP external gateway - Connection method Pre logon Always on

MP18 — Mon, 20 Jan 2020 20:48:08 GMT

TAC confirmed with Engineering team this is not possible.

Re: GP external gateway - Connection method Pre logon Always on

Remo — Mon, 20 Jan 2020 21:24:02 GMT

Hi @MP18

I don't really get it. Why isn't this possible exactly? With SAML you get single sign on, but as you have another loginfactor the push notification should be sent - so why not in your configuration? Don't give up too easily with answers from TAC 😉

If there really isn't a way without a feature request where you have to wait, what about using RADIUS MFA connectior for your always-on clients? Does it maybe work this way with SSO and push notifications?

Re: GP external gateway - Connection method Pre logon Always on

MP18 — Mon, 20 Jan 2020 21:33:16 GMT

We have Global protect PRe log on Always on for pilot testing.

We have SAML configured where we get the push notifications on mobile for authentication.

We are using Azure SAML.

When user put the domain password during log on then GP client connects automatically they do not get mobile push notifications.

Opened ticket with TAC almost 2 weeks ago and today he confirmed that this is expected behaviour.

We can not force push mobile notifications while using pre log on always on connection method.

Also as our current setup we only want to use SAML using Azure.

Re: GP external gateway - Connection method Pre logon Always on

Remo — Mon, 20 Jan 2020 21:41:06 GMT

You are using the newest GP version? Or at least something above 5.0.2?

(I am asking as I intended to do a similar setup ... but this now does not sound very good ...)

Re: GP external gateway - Connection method Pre logon Always on

MP18 — Mon, 20 Jan 2020 21:45:22 GMT

I am using GP client 5.0.4.16

Re: GP external gateway - Connection method Pre logon Always on

Remo — Mon, 20 Jan 2020 22:24:26 GMT

But the push notification is sent by your SAML IdP or the attached MFA service right? And GP officially supports "Pre-logon followed by SAML". So when viewing from the other side: why is this an issue of GP as the IdP is sending or at least triggering the push notification?

Re: GP external gateway - Connection method Pre logon Always on

MP18 — Mon, 20 Jan 2020 22:32:08 GMT

We do not have MFA configured.

As per PA while using Global protect External and using SAML you can not have MFA.

I could not find answer for this checked with PA and also with our SE.

Only option is to use on demand connection method.

As per PA we can submit the feature request to them.