topic Re: PA-500 Noise Issue in General Topics

PA-500 Noise Issue

NITISH2003 — Tue, 04 Feb 2020 10:44:11 GMT

Hello,

We have PA-500 Firewall and it is making a lot of Noise but the Indicator is showing Green.

Can anyone suggest what could be the issue and how can it be resolved.

Also, i am not able to find any Pala Alto Support here in Dubai where I can get the same checked.

Thanks a lot in advance.

kiwi — Tue, 04 Feb 2020 11:14:52 GMT

You can not control the fan speed on a PA-500. Does the system environmentals output tell you anything useful ?

The fan speed of the PA-500 is not dynamic, so the sensor only reports if the fan is spinning or not.

If the fans are making an unusual sound or is unusually loud, I would recommend contacting TAC as it could need to be replaced.

Cheers,

-Kiwi.

NITISH2003 — Tue, 04 Feb 2020 11:58:12 GMT

@kiwiThanks a lot for your prompt reply.

Can you please share the details of the TAC so that I may get in touch with them.

kiwi — Tue, 04 Feb 2020 12:03:11 GMT

TAC = Support :

I hope this helps.

Cheers,

-Kiwi.