topic Re: Server monitoring Not Connected / User-ID Agentless in General Topics

Server monitoring Not Connected / User-ID Agentless

upatino — Wed, 15 May 2019 16:25:09 GMT

Hello,

I have two Domain Controllers, one is shown as Connected and the other is Not Connected.

-The 10.0.12.80 is a replica of 10.0.0.51.

-The server 10.0.12.80 is reachable by the management interface.

-When creating the LDAP Server Profile & adding in the Server List the address 10.0.12.80, the Base DN does auto populate when clicking the drop-down arrow. I use the same user and password for the new LDAP Profile.

-When adding group mapping and selecting the LDAP Server Profile created before, I do see the groups in that Domain Controller.

Re: Server monitoring Not Connected / User-ID Agentless

reaper — Mon, 20 May 2019 12:10:23 GMT

did you make sure the account you entered has WMI access on the second server and thee's no firewall etc running on the server?

Re: Server monitoring Not Connected / User-ID Agentless

WendellSSB — Wed, 05 Feb 2020 20:42:40 GMT

Did you find a solution to this issue? I'm having the same problem with my PA5050's.

Re: Server monitoring Not Connected / User-ID Agentless

RobinClayton — Thu, 06 Feb 2020 08:42:10 GMT

If one connects and the other does not then it's not the user itself.

Ensure CIMv2 is setup correctly as that's one usually missed.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGGCA0