topic Netconnect and Zscaler issue in General Topics https://live.paloaltonetworks.com/t5/general-topics/netconnect-and-zscaler-issue/m-p/1039#M808 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>somebody tried to use a cloud based proxy provider like zscaler to use together with Netconnect.ssl vpn ?</P><P>The proxy uses AD authentication to make sure the client is a member of....customer. No problem so far.</P><P>When the user wants to initiate a Netconnect session, the panconnect crashes with an unknow software exception....</P><P>Only way to bypass this is to manually disable the proxy each time....</P><P>Exceptions for the portal and tunnel ip's in the IE proxy settings don't solve this....</P><P></P><P>Any idea someone ?</P><P></P><P>thx</P></BODY></HTML> Wed, 29 Aug 2012 11:51:08 GMT gejac 2012-08-29T11:51:08Z Netconnect and Zscaler issue https://live.paloaltonetworks.com/t5/general-topics/netconnect-and-zscaler-issue/m-p/1039#M808 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>somebody tried to use a cloud based proxy provider like zscaler to use together with Netconnect.ssl vpn ?</P><P>The proxy uses AD authentication to make sure the client is a member of....customer. No problem so far.</P><P>When the user wants to initiate a Netconnect session, the panconnect crashes with an unknow software exception....</P><P>Only way to bypass this is to manually disable the proxy each time....</P><P>Exceptions for the portal and tunnel ip's in the IE proxy settings don't solve this....</P><P></P><P>Any idea someone ?</P><P></P><P>thx</P></BODY></HTML> Wed, 29 Aug 2012 11:51:08 GMT https://live.paloaltonetworks.com/t5/general-topics/netconnect-and-zscaler-issue/m-p/1039#M808 gejac 2012-08-29T11:51:08Z Re: Netconnect and Zscaler issue https://live.paloaltonetworks.com/t5/general-topics/netconnect-and-zscaler-issue/m-p/1040#M809 <HTML><HEAD></HEAD><BODY><P>hello,</P><P>Is this still an issue for you?</P><P>this would require a little additional investigation to see what is going on. Is the user able to connect to netconnect/global protect before the service crashes?</P><P>If not, a simultaneous packet capture from the client and the PA device along with the collected logs from netconnect/global protect should reveal what is going on.</P></BODY></HTML> Wed, 23 Jan 2013 18:35:20 GMT https://live.paloaltonetworks.com/t5/general-topics/netconnect-and-zscaler-issue/m-p/1040#M809 swhyte 2013-01-23T18:35:20Z