https://live.paloaltonetworks.com/t5/general-topics/remove-disk-frompan-3220/m-p/313934#M81016 <P><a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/132404">@DGonzalezAR</a>What error are you getting while executing command - debug system maintenance-mode?</P><P>&nbsp;</P><P>hard drive removal can be found here - <A href="https://docs.paloaltonetworks.com/hardware/pa-3200-hardware-reference/service-pa-3200-series-firewall/replace-drive-pa-3200-series" target="_blank">https://docs.paloaltonetworks.com/hardware/pa-3200-hardware-reference/service-pa-3200-series-firewall/replace-drive-pa-3200-series</A></P><P>&nbsp;</P><P>Mayur</P> Mon, 02 Mar 2020 16:38:15 GMT SutareMayur 2020-03-02T16:38:15Z https://live.paloaltonetworks.com/t5/general-topics/remove-disk-frompan-3220/m-p/313875#M81004 <P>I need the process of how to remove the hard drive from a PAN 3220 since I cannot enter maintenance mode and before doing the RMA for the firewall, I must clean the disk</P> Mon, 02 Mar 2020 13:12:47 GMT https://live.paloaltonetworks.com/t5/general-topics/remove-disk-frompan-3220/m-p/313875#M81004 DGonzalezAR 2020-03-02T13:12:47Z https://live.paloaltonetworks.com/t5/general-topics/remove-disk-frompan-3220/m-p/313934#M81016 <P><a href="https://live.paloaltonetworks.com/t5/user/viewprofilepage/user-id/132404">@DGonzalezAR</a>What error are you getting while executing command - debug system maintenance-mode?</P><P>&nbsp;</P><P>hard drive removal can be found here - <A href="https://docs.paloaltonetworks.com/hardware/pa-3200-hardware-reference/service-pa-3200-series-firewall/replace-drive-pa-3200-series" target="_blank">https://docs.paloaltonetworks.com/hardware/pa-3200-hardware-reference/service-pa-3200-series-firewall/replace-drive-pa-3200-series</A></P><P>&nbsp;</P><P>Mayur</P> Mon, 02 Mar 2020 16:38:15 GMT https://live.paloaltonetworks.com/t5/general-topics/remove-disk-frompan-3220/m-p/313934#M81016 SutareMayur 2020-03-02T16:38:15Z