topic IOS 13.3.1 is not establishing vpn connection through global protect. in General Topics

IOS 13.3.1 is not establishing vpn connection through global protect.

UfukBAYGIN — Fri, 13 Mar 2020 07:43:32 GMT

Re: IOS 13.3.1 is not establishing vpn connection through global protect.

UfukBAYGIN — Mon, 16 Mar 2020 14:13:03 GMT

Is there anybody faced with the same connection issue?

Is there anybody have an idea regarding solution of this issue?

Re: IOS 13.3.1 is not establishing vpn connection through global protect.

SutareMayur — Mon, 16 Mar 2020 14:32:13 GMT

@UfukBAYGIN,

Are you running on 5.0 GP version?

There are certain changes in this version of iOS if compare to older version. The certificate location of certificates in iOS 12 and newer is different than older iOS version so you need to re-import certs.

Please refer this -

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000boSUCAY

Also https://live.paloaltonetworks.com/t5/General-Topics/GlobalProtect-5-0-for-iOS-12-and-User-Certificat... talks about same issue.

Hope this resolves your issue!

Mayur