topic GP Gateway commit error. in General Topics

GP Gateway commit error.

sahithyan.subbu — Thu, 26 Mar 2020 17:09:50 GMT

Hi,,

Even after i configured to "Retrieve Framed-IP-Address attribute from authentication server" Why am i still getting IP pool range commit failure ??

Please find below screenshots.

Commit ErrorConfig Setting

Re: GP Gateway commit error.

JoergSchuetter — Thu, 26 Mar 2020 17:46:43 GMT

Hello @sahithyan.subbu

Try to define the pool in Agent --> Client IP Pool

Make sure the pool in Agent --> Client Settings --> `config name` --> IP Pools is empty

You might need to remove the complete gateway config. Then start with the "Client IP Pool" before clicking on "Client Settings".

Re: GP Gateway commit error.

sahithyan.subbu — Fri, 27 Mar 2020 07:33:37 GMT

HI @JoergSchuetter ,

Thanks for the response.

Removing the whole gateway is not an option here. Is it possible to create an other gateway with same ISP IP ?

But question is, if we configure the Client IP pool in Agent tab before getting into Client Setting then i cannot configure the retrieve Framed IP option. Agenda here is, GP users should get a static IP from Server.

Re: GP Gateway commit error.

sahithyan.subbu — Wed, 01 Apr 2020 12:51:16 GMT

Guys,

The thing here is the firmware version.

Below than 9.0.0 firmware's will throw an commit error if u haven't configured the client IP Pool just as a fall back option, If retrieved framed IP is failed to get IP from server then it will fall back to Client IP pool segment. So there is no other option than to create a client IP pool segment if you are in below 9.0.0 version.

Hope this helps for many since there is no information and documents related to this.