topic Re: GLobal Protect Spit Tunnel not restricting domain/applications. in General Topics

GLobal Protect Spit Tunnel not restricting domain/applications.

SAugustin — Thu, 26 Mar 2020 18:25:21 GMT

Due to the Void-19 situation and users having to work from home. My company want to reduce bandwidth Utilization by excluding Zoom traffic through global protect. the I.T team has decided to exclude zoom by configuring the "Exclude Client application process name" and adding the path in windows program file for both Win10 and 7.

C:\Program Files (x86)\Zoom\Zoom Outlook Plugin\plugin_Launcher.exe
C:\Program Files\Zoom\Zoom Outlook Plugin\plugin_Launcher.exe
C:\Program Files (x86)\Zoom\bin\zoom.exe

C:\Program Files\Zoom\bin\zoom.exe

After Implementing those changes, zoom traffic is still routing through the GP client. Does anyone know how to resolve this issue?

Re: GLobal Protect Spit Tunnel not restricting domain/applications.

BPry — Fri, 27 Mar 2020 00:14:13 GMT

@SAugustin,

Do you actually have an active GlobalProtect subscription on this firewall? If not, you can go to the support portal and generate a trial subscription for the next 60-days.

Re: GLobal Protect Spit Tunnel not restricting domain/applications.

SAugustin — Mon, 30 Mar 2020 17:05:20 GMT

Yes i do. our gateway license is until 2023

Re: GLobal Protect Spit Tunnel not restricting domain/applications.

SAugustin — Mon, 28 Nov 2022 15:25:09 GMT

found the issue, had to uncheck " No direct access to local network"