topic Re: No way to reach the linux GlobalProtect client download in General Topics

No way to reach the linux GlobalProtect client download

YotamB — Thu, 02 Apr 2020 17:44:19 GMT

I try to install GlobalProtect on my ubuntu linux, according to my workplace request.

I went here. The instructions there say I need to go to the support site here, select "updates" and "Software Updates".

However, there is no "Updates" section in the support site.
I found an old version of the .deb package in some site, but it was CLI only.

Where is the linux package? Why can't it be reached?

Re: No way to reach the linux GlobalProtect client download

vathreya — Thu, 02 Apr 2020 19:16:22 GMT

Hi User,

I was able to find Linux GP Agent in Updates -> Software Updates section on the customer support portal. Please try once again.

Regards,

Varun

Re: No way to reach the linux GlobalProtect client download

YotamB — Thu, 02 Apr 2020 19:28:20 GMT

I have been looking at this page for hours on end, and I see nowhere labeled "updates". There are no "updates" on the sitemap as well. Perhaps this is a feature which is open only to full "support" members?

Screenshot is attached. Where is "updates"?

Re: No way to reach the linux GlobalProtect client download

vathreya — Thu, 02 Apr 2020 19:47:48 GMT

Do you have an account and have you logged in before? Once you login, you will be able to view Updates on left panel and then navigate to software updates and search for Linux GlobalProtect Agent

Re: No way to reach the linux GlobalProtect client download

YotamB — Thu, 02 Apr 2020 19:52:10 GMT

I do not have an account yet. I will ask my work place to supply me with the details so I can set up an account (I tried it on my own, but it requires some codes only they have).

Thank you very much!

P.S. This requirement might be a useul thing to clarify in the instructions regarding the linux client.