topic Re: Captive portal not working in General Topics

Captive portal not working

vishal_07 — Tue, 25 Jun 2019 06:32:33 GMT

Hi Everyone,

Im trying to configure captive portal on PA 220 for users trying to access any website should redirect to captive portal and after authentication via username and password they will get access, but anyhow im unable to achieve that.

Below are the configuration i have done on my PA220.

1) configure the user object for local database authentication

2) configure the authentication profile and authentication policy rule for captive portal

3) user policy from inside to outside for internet access is created

3) created self signed certificate and call it in ssl-tls profile

4) enable the captive portal and assign ssl-tls profile and authentication profile which i have created on above points

5) enable redirect mode on captive portal and assign internal zone interface of PA ip 10.1.1.1 as redirect host url

7) enable redirect host on management profile assign to internal zone 10.1.1.0/24.

Note: i dont have AD server in my premises so i selected web-form authentication profile.

Please let me know if anything im missing. Also i can share configuration screenshot if required.

Regards,

Vishal

Re: Captive portal not working

S.Cantwell — Tue, 25 Jun 2019 12:47:08 GMT

Seems like all step should be there.

Confirm that you have seen/used this doc:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFlCAK

and depending on what PANOS software

test authentication-policy-match from <value>|<any> to <value>|<any> source <ip/netmask> destination <ip/netmask> category <value>

Re: Captive portal not working

OtakarKlier — Tue, 25 Jun 2019 14:52:03 GMT

Hello,

What OS are you running on the PA-220? Prior to version 9 captive portal was only used for User-ID mapping. Version 9 allows for a 'proxy' type experience for end users that have to authenticate. However version 9 is still too junior for my taste to deploy into production (my 2 cents).

Regards,

Re: Captive portal not working

vishal_07 — Wed, 26 Jun 2019 07:04:43 GMT

Hi,

My PA 220 version is 8.1.6-h2.

Re: Captive portal not working

OtakarKlier — Wed, 26 Jun 2019 17:10:18 GMT

Hello,

This could be why. If the user-id mapping is already known by the PAN, a captive portal will not be shown to the end user. However in Version 9 this is a feature.

Regards,

Re: Captive portal not working

vishal_07 — Wed, 26 Jun 2019 17:21:58 GMT

Hi,

Thanks for the reply.

Captive portal is working now.

Regards,

Vishal

Re: Captive portal not working

RussMcIntire — Wed, 27 May 2020 13:56:32 GMT

One question? Did you upgrade your Pan-OS version to 9 to get this to work?

Re: Captive portal not working

Rotimi — Fri, 28 Aug 2020 14:56:50 GMT

@vishal_07 Are you able to share what you did to get the captive portal working?