topic Re: User-ID only tags IPv4 or IPv6 address in dual stack in General Topics

User-ID only tags IPv4 or IPv6 address in dual stack

Lcroce — Wed, 15 May 2019 18:45:00 GMT

I've got the User-ID agent installed on three servers and I've recently began enabling IPv6 internally and I've noticed a problem. The traffic logs in Palo Alto only associate either the IPv4 address or IPv6 address of a machine with a username depending on what is the preference in Windows. How can I get the username to be associated to both addresses?

Re: User-ID only tags IPv4 or IPv6 address in dual stack

thomaswiesner — Wed, 03 Jun 2020 07:07:51 GMT

Hey,

did you ever find a solution for this?
I am running into the same issue

Re: User-ID only tags IPv4 or IPv6 address in dual stack

SirchRettop — Mon, 10 May 2021 10:46:20 GMT

Howdy,

Has there been any solution to this?

Re: User-ID only tags IPv4 or IPv6 address in dual stack

thomaswiesner — Tue, 11 May 2021 06:08:27 GMT

Hi,

the only solution was to install GlobalProtect on all devices and create an internal gateway for collecting data.

Best regards