topic Source User" does not map with IP address in General Topics

Source User" does not map with IP address

Joshan_Lakhani — Sat, 06 Jun 2020 11:26:40 GMT

Hi Team,

I am facing an issue that the Sometimes the "Source User" does not map with IP address. Please suggest me.

Re: Source User" does not map with IP address

BPry — Sun, 07 Jun 2020 03:38:41 GMT

Look at your user-id timeout value and consider adjusting it or adding additional user-id sources if your timeout value is already high. If you're just pulling AD events it's likely that the user simply isn't creating events within your timeout value.

Re: Source User" does not map with IP address

Joshan_Lakhani — Sun, 07 Jun 2020 05:11:30 GMT

Thanks Bpry for you reply

As i have change my timeout from 45 mintue to 4 hour but the issue is still persist i have created the Test security Policy rule and apply the “source user”. As i can see now the user is mapped with IP address. But when users hit the other security policy rule it’s will not map with that IP. Please suggest

Regards,

Joshan Lakhani