topic Re: Can't get a route in General Topics

Can't get a route

amy.hazelwood — Tue, 09 Jun 2020 16:40:40 GMT

I have new Palos that I didn't set up myself. I created the interfaces and added OSPF. Network team says they can't get a route for a network. Tried everything I know. Suggestions?

Re: Can't get a route

BPry — Wed, 10 Jun 2020 02:20:01 GMT

@amy.hazelwood,

Same area ID?
Correctly setup Range specification and setup for advertisement?
Is one end using authentication and the other isn't?
Intervals are setup correctly?
intrazone policy hasn't been modified and traffic is being allowed.

That's what I would check first because they are the easiest things to verify. If that isn't the source of the issue you can look at the routed.log file with 'less mp-log routed.log' or 'tail follow yes mp-log routed.log' to see what the logs are saying.

Re: Can't get a route

amy.hazelwood — Thu, 11 Jun 2020 12:58:14 GMT

So it turns out the links provided to me by the person who set these up were switched - I was putting the OSPF information on the passive FW instead of the active FW. I did check the information you provided before I realized the error. Thanks so much!