topic Re: Access is denied. EDU-110 why? in General Topics

Access is denied. EDU-110 why?

cyyuen2000 — Tue, 16 Jun 2020 15:53:13 GMT

Hi,

I am new to Paloalto network. I really like EDU-110 training which give a great opportunities for people to learn about Paloalto firewall.

I don't understand why I got a "403 - Forbidden: Access is denied." when I tried to access EDU-110.

I was 70% there .. some day work and some day don't ?

Any idea?

Thank you

Re: Access is denied. EDU-110 why?

jdelio — Tue, 16 Jun 2020 16:49:56 GMT

Can you please let us know which URL that you are trying to access?

We can try to research and see what is going on here, and to see if the link maybe was changed or not.

Re: Access is denied. EDU-110 why?

j2m2000 — Tue, 16 Jun 2020 17:26:28 GMT

I tried the 1st video and it didnt work https://paloaltonetworks.csod.com/phnx/driver.aspx?routename=Learning/Curriculum/CurriculumPlayer&TargetUser=295467&curriculumLoId=58c0f403-8c22-4a68-b4dd-62e6ab773a63&isCompletionRedirect=true&loStatus=32&regnum=1 and also https://paloaltonetworks.csod.com/phnx/driver.aspx?routename=Learning/Curriculum/CurriculumPlayer&TargetUser=295467&curriculumLoId=35015858-004a-4977-9b3d-778b23fcc72f Content ID course failed and after global protect i get 403 error messages

Re: Access is denied. EDU-110 why?

cyyuen2000 — Tue, 16 Jun 2020 17:39:20 GMT

The URL I use

https://paloaltonetworks.csod.com/phnx/driver.aspx?routename=Social/UniversalProfile/Transcript&TargetUser=303740

Re: Access is denied. EDU-110 why?

jdelio — Tue, 16 Jun 2020 18:17:24 GMT

I would FIRST start with this site:

https://paloaltonetworks.csod.com/LMS/catalog/Welcome.aspx

Then, If you are browsing and still have any issues accessing content, please email:

edu-learning@paloaltonetworks.com

They should be able to help you out.

Re: Access is denied. EDU-110 why?

j2m2000 — Tue, 16 Jun 2020 18:56:25 GMT

Re: Access is denied. EDU-110 why?

Khalid82.my — Sun, 12 Jul 2020 15:01:28 GMT

Hi Folks,

I was facing the very same issue, I was using chrome, but I tried with firefox using below url. Click on your profile and go to training and re launch it worked fine for me.

https://paloaltonetworks.csod.com/LMS/catalog/Welcome.aspx