topic Re: Disable GlobalProtect option unavailable in General Topics

Disable GlobalProtect option unavailable

raji_toor — Tue, 30 Jun 2020 16:00:49 GMT

No Disable option available although its set to allow with comment. GP version 5.1.4

Re: Disable GlobalProtect option unavailable

MP18 — Tue, 30 Jun 2020 16:40:58 GMT

I am running 5.0.10 and i see the disable option there.

Can you please downgrade to 5.0.10 and test if possible?

Re: Disable GlobalProtect option unavailable

BPry — Tue, 30 Jun 2020 16:48:57 GMT

@raji_toor,

I'm going to guess that one of the stored registry keys that actually drives this option just didn't quite carry over post upgrade correctly. The agent should re-pull these options within 24 hours if you can wait, otherwise an uninstall and re-install of the agent should clear things up.

* edit: This option works on 5.1.4 without issue, you shouldn't have to downgrade to 5.0.*

Re: Disable GlobalProtect option unavailable

raji_toor — Tue, 30 Jun 2020 17:53:08 GMT

@BPry I think issue is with only allow with comment option, it works with allow with ticket.

Also i just reinstalled GP and it still does not display it. I will try system reboot later as ticket option started working only after reboot. Refresh connection did not seem to help there.