EDL not fetching data but is reachable....

omprasadax — Fri, 26 Jun 2020 05:37:01 GMT

Hi Team,

We have PA VM 300 on AWS cloud. We have configured EDL. It is reachable from Management IP all ports are allowed but EDL is not able to fetch data .

For information OS version is 9.0.3.

Please suggest.

Thank You in advance!!

Re: EDL not fetching data but is reachable....

kiwi — Thu, 02 Jul 2020 13:27:14 GMT

Hi @omprasadax ,

Anything in the logs that can give more details ?

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000boJmCAI

Something to test maybe:

Manually try accessing the EDL server and check contents.
You can run tcp dump on management interface and check the downloaded file (easier if it is http/non-encrypted)
Rectify the source file format and ensure:

The list is not empty
The file format is text.

Hope this helps,

-Kiwi.

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EDL not fetching data but is reachable....

Re: EDL not fetching data but is reachable....