topic Re: Region-to-IP mappings in General Topics

Region-to-IP mappings

Mohammed_Yasin — Mon, 06 Jul 2020 14:04:54 GMT

We have noticed wrong region mappings for ABC 3G public range that is detected on Palo Alto as Armenia country.

Please advise on how to update/fix the mappings dynamically through updates.

Although IP belongs to Iraq on public databases

Content updates are working normally

SutareMayur — Mon, 06 Jul 2020 14:24:46 GMT

Palo Alto Support team can only address this. You'll need to contact them.

Mayur

Mohammed_Yasin — Mon, 06 Jul 2020 14:32:59 GMT

thank you for the update,

before going to them.. what troubleshooting I can do and provide them a report to involve.

kiwi — Mon, 06 Jul 2020 14:42:07 GMT

Palo Alto gets this information from IANA.

For this specific region RIPE should be used.

Unfortunately you cannot force an update yourself... these are updated through regular content updates.

That said, I don't know how often the IANA information is updated.

Please reach out to support for this.

Cheers,

-Kiwi.