topic Re: Error : "Commit failed. see management server log file (msg.log) for details" in General Topics

Error : "Commit failed. see management server log file (msg.log) for details"

Thiago — Thu, 27 Feb 2014 14:25:02 GMT

Hello,

I try to "commit" Palo Alto firewall and the occurs the following error:

"Commit failed . see management server log file (msg.log) for details"

Can you help me ?

thanks in advanced

Re: Error : "Commit failed. see management server log file (msg.log) for details"

Retired Member — Thu, 27 Feb 2014 14:37:56 GMT

Can you type the output

tail mp-log ms.log

Re: Error : "Commit failed. see management server log file (msg.log) for details"

Thiago — Thu, 27 Feb 2014 14:44:29 GMT

I try this command , but show the line bellow (repeated 7 times )

" /opt/pancfg/mgmt/transforms/sp-transform-4.0.0-to-4.1.0.xsl provided by cms "

Re: Error : "Commit failed. see management server log file (msg.log) for details"

Retired Member — Thu, 27 Feb 2014 15:16:22 GMT

Try to restart the management server

debug software restart management-server

Re: Error : "Commit failed. see management server log file (msg.log) for details"

HULK — Thu, 27 Feb 2014 17:36:33 GMT

The exact same problem I had yesterday. I tried analyzing ms.log, management-server trace output. At last restarted the management-server process >debug software restart management-server, after that commit successfully.

Thanks

Re: Error : "Commit failed. see management server log file (msg.log) for details"

mbutt — Fri, 28 Feb 2014 01:19:17 GMT

I would suggest that if you have not already restarted the management server do the following

tail follow yes mp-log ms.log

After you do this do commit and save the output.

Share the output here so we can see if there is anything is particular that is causing the commit to fail.

Hope this helps.Thanks

Numan

Re: Error : "Commit failed. see management server log file (msg.log) for details"

HULK — Fri, 28 Feb 2014 01:36:20 GMT

I did > tail follow yes mp-log ms.log from one CLI window and tried to commit from another CLI window. There were no logs, generating on the ms.log file, Hence it would be advisable to restart the management server to resolve this issue.

Thanks