topic lost access to the GUI after installed a certificate in General Topics

lost access to the GUI after installed a certificate

Mohammed_Yasin — Sun, 12 Jul 2020 08:10:22 GMT

I have installed a certificate that was working fine with my firewall, but suddenly I lost access to the GUI of the firewall.

I tried what is mentioned here in the link below with no luck.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cli0CAC

Re: lost access to the GUI after installed a certificate

BPry — Sun, 12 Jul 2020 13:00:08 GMT

@Mohammed_Yasin,

Once you applied the certificate profile have you restarted the management server since then? What is the actual error on your browser when you attempt to reach the GUI; is it giving you an SSL related error or are you simply not getting any response back from the device?