topic Re: Problems with the support Portal in General Topics

Problems with the support Portal

Herrera123 — Thu, 11 Jun 2020 17:35:14 GMT

Hi Team,

I need to open a new case from the portal, however pressing the create case button gives me an error and does not allow me to even verify the cases that I have open.

Regards,

Re: Problems with the support Portal

jdelio — Thu, 11 Jun 2020 20:10:33 GMT

We are trying to look into this to see what the problem may be and to see how this can be resolved for everyone. We may reach out to you for more info about this.

Re: Problems with the support Portal

Herrera123 — Tue, 14 Jul 2020 16:59:58 GMT

Hi Joe,

My main concern at the moment is that I need to open a support case for one of our government clients and I cannot access this platform.

I require of you to collaborate with me on this subject..

Regards,
Steven Herrera

Re: Problems with the support Portal

jdelio — Tue, 14 Jul 2020 17:38:27 GMT

I have contacted you directly to help resolve this issue.

-joe