topic Re: Software updates on support portal is blank in General Topics

Software updates on support portal is blank

zarinaSF — Tue, 28 Jul 2020 21:10:43 GMT

Is anyone else having issues with software updates page being blank on support portal? I see dynamic updates are displayed but not software updates. I have tried Firefox, safari & chrome with no luck.

Re: Software updates on support portal is blank

Chacko42 — Wed, 29 Jul 2020 06:32:21 GMT

afaik, you can only see components there, you've licensed before.

Do you already registered a device with an auth code in the asset-section?

Are you restricted regarding access rights in the portal?

Re: Software updates on support portal is blank

zarinaSF — Wed, 29 Jul 2020 17:08:03 GMT

All my devices vanished from Assets page! Opened a case for it. Thanks!