Global Protect Client won't reestablishment connection after update

Marc.Luecke — Fri, 24 Jul 2020 09:26:00 GMT

Hi,

currently, I have a problem with the Global Protect Client Update.

After using the GP Client version 5.1.1 I updated to GP 5.1.5 but after the update the connection refuses to re-establish the connection.

The KBArticle (https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClkSCAS) says the expected behavior is a reestablishment of the connection.

So until now I can't roll out the update.

Maybe someone had the same problem or any idea about this problem?

Best regards,

Marc

Re: Global Protect Client won't reestablishment connection after update

Remo — Sat, 01 Aug 2020 19:00:04 GMT

Hi @Marc.Luecke

Does this problem happen with the integrated upgrade mechanism or also when you deinstall GP and install the new version manually? Was the upgrade successfully done? Did you check the PanGPS logs if there is something useful?

topic Re: Global Protect Client won't reestablishment connection after update in General Topics

Global Protect Client won't reestablishment connection after update

Re: Global Protect Client won't reestablishment connection after update