topic Re: FIPS Failure upon boot in General Topics

FIPS Failure upon boot

BryanSG — Wed, 19 Aug 2020 21:31:59 GMT

One of devices was not properly shut down due to a power outage in a building. When the device started back up, it appears that it entered maintenance mode. The reason is FIPS failure. I have attempted to reboot the device from maintenance mode and appeared to work (was able to get to the normal prompt for asking password when attempting ssh). But a few minutes later, the device went back to maintenance mode. Is there any way to exit maintenance mode or to stop the device going into maintenance mode when booted?

Re: FIPS Failure upon boot

BPry — Thu, 20 Aug 2020 03:06:16 GMT

@BryanSG,

Maintenance mode is effectively the recovery menu when something is wrong with the OS. It's quite possible that something in your OS image was corrupt when the device unexpectedly lost power. If simply restarting the box is still causing issues I would either attempt to re-install the OS or contact TAC and open a ticket on it.

Re: FIPS Failure upon boot

BryanSG — Mon, 21 Feb 2022 17:53:00 GMT

Thank you and sorry for late response. A case was opened and found that the system had to be RMAed.