topic User-ID agent in General Topics

User-ID agent

jmarberg — Thu, 20 Aug 2020 12:23:47 GMT

Hello,

I have had the user-id agent setup previously but now either after upgrading to panos 10 or enabling mutli-vsys my option for the agent is now missing from my user identification menu. Does enabling mulit-vsys break this or maybe the version 10 update? The agent is still working just cant see the settings or add a new one.

Thanks,

Justin

Re: User-ID agent

SutareMayur — Thu, 20 Aug 2020 13:31:52 GMT

@jmarberg,

In PANOS 10, you need to migrate all user-id agents to Device --> Data Redistribution-->Agents

have you done this?

Refer this link https://docs.paloaltonetworks.com/pan-os/10-0/pan-os-new-features/upgrade-pan-os/upgradedowngrade-considerations.html

Also have you also upgraded the user id agent ? i think for PANOS10, minimum userid agent version required is 10.

Re: User-ID agent

jmarberg — Thu, 20 Aug 2020 20:50:00 GMT

Yes, that was it. Thank you