topic User-IP mapping is not getting updated after RDP in General Topics

User-IP mapping is not getting updated after RDP

Abdul_Razaq — Sat, 05 Sep 2020 17:35:13 GMT

Hi Community,

As per the document https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CleBCAS describes, The IP-User mapping in firewall should be updated with the user used to RDP once a successful RDP is done. But I cannot see this behaviour in my environment, the username mapped with my PC is still the username I used to log in the device. I can see the RDP credential validation audit logs in Domain controller security event logs ( So hopes it is getting logged).

Anybody noticed this behaviour? any idea on if anything needs to be enabled in Domain controller for this to work?

Thanks in advance.

Re: User-IP mapping is not getting updated after RDP

reaper — Wed, 09 Sep 2020 11:17:39 GMT

is your computer running globalprotect or is probing enabled on the UIDagent ?

Re: User-IP mapping is not getting updated after RDP

Abdul_Razaq — Wed, 09 Sep 2020 11:25:09 GMT

Hi @reaper ,

Thanks for the response.

I came to know that the DC was not logging the RDP access logs in the security logs. Ie it was not creating any event IDs 4624, 4668. 4669, 4770 in the event logs. I tried to change the audit policy to enable this logging but no luck.