topic Re: can we convert non saas application into saas application. in General Topics

can we convert non saas application into saas application.

OsamaKhan — Fri, 11 Sep 2020 08:57:24 GMT

Hi Guys,

Can we change manually a non saas application in saas application

For example, telegram does not come under saas application can we convert it manually into saas application.

Re: can we convert non saas application into saas application.

Nikolay-Matveev — Fri, 11 Sep 2020 13:21:23 GMT

No, you cannot. Though you can raise it with TAC and they will have a characteristic (SaaS or whatever else) assigned to an application if they believe this should be the case...

Re: can we convert non saas application into saas application.

OsamaKhan — Fri, 11 Sep 2020 15:42:14 GMT

@Nikolay-Matveev

Hi Niko,

Is there any document or kb article regarding this.

Re: can we convert non saas application into saas application.

Nikolay-Matveev — Mon, 14 Sep 2020 10:10:19 GMT

KB article about what exactly? About raising a case? Just call the TAC or do it online on the support portal. Quote the application name and give your reasoning as to why a characteristic should be changed.