topic Re: MFP devices wont scan to email anymore in General Topics

MFP devices wont scan to email anymore

VTalpeanu — Fri, 10 Jan 2020 07:19:02 GMT

Hello guys and Happy New Year!!

First time when I use an palo alto device. So I configure this device PA-220, and I put it on my network.Everything works great but I have some problems; For example now all my MFP devices wont scan to email anymore. I use PAN OS 8.03. Some advices ?

Thank you,

Re: MFP devices wont scan to email anymore

kiwi — Mon, 13 Jan 2020 08:33:10 GMT

Hi @VTalpeanu ,

Need some more details here ... did you do any form of debugging ?

Are you seeing any policy denies or any global counter drops ?

I'm leaning towards application or service not allowed or TLS version issue ... but it's hard to say from the info provided.

Cheers !

-Kiwi.

Re: MFP devices wont scan to email anymore

Shivu2405 — Tue, 15 Sep 2020 20:34:00 GMT

Hi.

You got any resolution for this !?