topic Re: Access Denied to Learning Articles in General Topics

Access Denied to Learning Articles

LEgbunike — Sat, 26 Sep 2020 21:26:55 GMT

Hi,

How do I get access to below link?

https://live.paloaltonetworks.com/t5/learning-articles/packet-flow-sequence-in-pan-os/ta-p/56081

I usually get below message when I try to access learning articles on PA. I'm registered as a customer. Any ideas please?

You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue.

Thank you.

Re: Access Denied to Learning Articles

MP18 — Sun, 27 Sep 2020 01:27:58 GMT

@LEgbunike

Seems that link is only for PA employes access.

However you can access below link for packet flow sequence.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClVHCA0

Regards

Re: Access Denied to Learning Articles

LEgbunike — Sun, 27 Sep 2020 11:23:13 GMT

thanks MP

Re: Access Denied to Learning Articles

Strauchjo28 — Sun, 27 Sep 2020 15:20:32 GMT

Please have them update the link then in the Learning Center training videos. In the Firewall 9.0 Initial Configuration section it has the link to which is only available to PA employees instead of the public one you shared.

Thanks,