topic Re: Google-meet troubles in General Topics

Google-meet troubles

marcelocampos — Thu, 08 Oct 2020 14:55:20 GMT

Good morning community,

I have problems to configure an access policy from the internal user network to the google-meet video conferencing service, users report that they do not listen to or view the video.

When leaving the policy to any destination I see a lot of traffic going through the policy which I am not sure corresponds to google-meet.

Currently I have the policy configured as follows.

Any reference that I can be doing wrong? Or if the policy is wrongly configured?

I already appreciate your help.

Thanks.

Best regards.

Re: Google-meet troubles

BPry — Fri, 09 Oct 2020 01:19:00 GMT

@marcelocampos,

What sort of traffic are you seeing hit that security rule that you aren't expecting to see? The only thing that I see as odd is that you've limited it to just G Suite users, is that the only meetings you are trying to join?

Re: Google-meet troubles

marcelocampos — Fri, 09 Oct 2020 16:43:51 GMT

Hi @BPry ,

I made changes to the policy, it was set like this.

I see google traffic through the necessary ports, but users continue to report audio problems. Another issue is that aged out queries are appreciated. On the other hand we have no problems for example with microsoft teams.

any idea or suggestion that may be happening?

I already appreciate your help.

regards!

Re: Google-meet troubles

JavierBaquero — Thu, 18 Mar 2021 18:19:13 GMT

Hi, please STUN Application, in may case this app-id are using dynamics TCP ports... I did a rule with any ports over STUN and works.