https://live.paloaltonetworks.com/t5/general-topics/unable-to-send-email-alerts/m-p/356802#M87691 <P>did you ever get this issue resolved?</P> Fri, 16 Oct 2020 18:17:16 GMT AnthonyDeLeon 2020-10-16T18:17:16Z https://live.paloaltonetworks.com/t5/general-topics/unable-to-send-email-alerts/m-p/336329#M84716 <DIV class="x-window-ml"><DIV class="x-window-mr"><DIV class="x-window-mc"><DIV class="x-window-body"><DIV class=" x-dlg-icon"><DIV class="ext-mb-content"><SPAN class="ext-mb-text">I am trying to setup my PA to send email alerts, however when I try sending a test email I receive the following message "Failed to send email to&nbsp; gateway". I am using an SMTP relay server to relay emails from the PA to O-365. Does anyone have any recommendations on troubleshooting to see why it keeps failing?&nbsp;</SPAN><BR /><DIV class="ext-mb-fix-cursor">&nbsp;</DIV></DIV><DIV class="x-clear">&nbsp;</DIV></DIV></DIV></DIV></DIV></DIV><DIV class="x-window-bl"><DIV class="x-window-br"><DIV class="x-window-bc"><DIV class="x-window-footer x-panel-btns">&nbsp;</DIV></DIV></DIV></DIV> Wed, 01 Jul 2020 15:05:58 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-send-email-alerts/m-p/336329#M84716 Kenji-Mitchell 2020-07-01T15:05:58Z https://live.paloaltonetworks.com/t5/general-topics/unable-to-send-email-alerts/m-p/336364#M84724 <P>Look at your logrcvr.log file, specifically for pan_email</P> <P><EM>less mp-log logrcvr.log</EM></P> Wed, 01 Jul 2020 18:23:44 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-send-email-alerts/m-p/336364#M84724 BPry 2020-07-01T18:23:44Z https://live.paloaltonetworks.com/t5/general-topics/unable-to-send-email-alerts/m-p/356802#M87691 <P>did you ever get this issue resolved?</P> Fri, 16 Oct 2020 18:17:16 GMT https://live.paloaltonetworks.com/t5/general-topics/unable-to-send-email-alerts/m-p/356802#M87691 AnthonyDeLeon 2020-10-16T18:17:16Z