https://live.paloaltonetworks.com/t5/general-topics/root-cause-of-syslog-alert-message/m-p/363168#M88335 <P>Hello,</P><P>&nbsp;</P><DIV>On 14th November at 4:53PM AEDT, we were receiving the following syslog message:</DIV><DIV>"Request made to PublicCloud server returned with HTTP response code : 502"</DIV><DIV><SPAN>We kept on receiving this message every 5 minutes approximately till 21:46 on the same day.</SPAN></DIV><DIV>&nbsp;</DIV><DIV>No change was made at our end, we were still able to browse the Internet, Licenses are valid, we could check&nbsp;the license and dynamic update files therefore I am unable to determine what the consequences of this alarm are.</DIV><DIV>&nbsp;</DIV><DIV>Can you please confirm if there was any issues on the public update servers?</DIV><DIV>&nbsp;</DIV><DIV><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="System Log.jpg" style="width: 999px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/28633iCB2B8CBFF1BA3115/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="System Log.jpg" alt="System Log.jpg" /></span></DIV> Sun, 15 Nov 2020 23:01:32 GMT FarzanaMustafa 2020-11-15T23:01:32Z https://live.paloaltonetworks.com/t5/general-topics/root-cause-of-syslog-alert-message/m-p/363168#M88335 <P>Hello,</P><P>&nbsp;</P><DIV>On 14th November at 4:53PM AEDT, we were receiving the following syslog message:</DIV><DIV>"Request made to PublicCloud server returned with HTTP response code : 502"</DIV><DIV><SPAN>We kept on receiving this message every 5 minutes approximately till 21:46 on the same day.</SPAN></DIV><DIV>&nbsp;</DIV><DIV>No change was made at our end, we were still able to browse the Internet, Licenses are valid, we could check&nbsp;the license and dynamic update files therefore I am unable to determine what the consequences of this alarm are.</DIV><DIV>&nbsp;</DIV><DIV>Can you please confirm if there was any issues on the public update servers?</DIV><DIV>&nbsp;</DIV><DIV><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="System Log.jpg" style="width: 999px;"><img src="https://live.paloaltonetworks.com/t5/image/serverpage/image-id/28633iCB2B8CBFF1BA3115/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="System Log.jpg" alt="System Log.jpg" /></span></DIV> Sun, 15 Nov 2020 23:01:32 GMT https://live.paloaltonetworks.com/t5/general-topics/root-cause-of-syslog-alert-message/m-p/363168#M88335 FarzanaMustafa 2020-11-15T23:01:32Z https://live.paloaltonetworks.com/t5/general-topics/root-cause-of-syslog-alert-message/m-p/363209#M88336 <P>This looks like connectivity issues with wildfire public cloud.</P> Mon, 16 Nov 2020 05:49:50 GMT https://live.paloaltonetworks.com/t5/general-topics/root-cause-of-syslog-alert-message/m-p/363209#M88336 Abdul_Razaq 2020-11-16T05:49:50Z