topic Service Route Source interface not show with VM-300 on AWS in General Topics

Service Route Source interface not show with VM-300 on AWS

blackyzereo — Mon, 16 Nov 2020 14:47:31 GMT

Hello,

There is no interface show when i try to change the source interface for specific service (as show as in image).

The VM-300 box is on AWS, and both Internal and External interface are set to use DHCP, Layer 3 routing.

Anyone has idea how to correct it?

Thank you.

dmifsud — Mon, 16 Nov 2020 21:36:09 GMT

Hello,

You can't use a DHCP addressed interface for a service route.

This KB article relates to Google cloud platform, but it seems relevant to you anyway: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PP9uCAG

- DM

blackyzereo — Tue, 17 Nov 2020 16:50:38 GMT

You're right. After changed to use static IP, i can see the interface name under my Service Route Source interface.

Thanks a lot.