topic Re: Dynamic Updates Query in General Topics

Dynamic Updates Query

GideonKonga — Fri, 20 Nov 2020 22:41:52 GMT

Hi Team,

one of our Client had app and threat license earlier now the license has been expired.Both the devices is in HA.So one of the device has been Rma Now i have configured but i have getting error of Antivirus mismatch because threat license has been expired so how i can rectify the issue of antivirus mismatch

Re: Dynamic Updates Query

BPry — Sun, 22 Nov 2020 07:49:09 GMT

@GideonKonga,

Go to the support portal and download just the apps bundle instead of the full apps and threats bundle. The apps bundle is free and you just need a support account to get the download; manually upload it and install it on both firewalls and you'll clear the error.