PAN is missing EXPORT function

palomed — Mon, 23 Nov 2020 19:35:17 GMT

I was trying to export the config for the first time and found that in Device/Setup/Operations I see no option for Export. Digging in I think the problem may be that admins defined by AD group membership and authenticated via RADIUS appear to not be enabled for XML API export/import. I tried to access using the local admin account. But that failed with the credentials I am aware of. If I go into Administrators I see ADD is grayed out and same if I go to Administrator Roles. I tried disabling the PAN as a radius client in the radius servers thinking perhaps my local auth could be failing because it keeps trying to use RADIUS and never looking to the local DB. But no luck so far.

Am on on the right track as to why the missing Export function? Any thoughts on my admin conundrum? I've never needed more rights up til now.

Re: PAN is missing EXPORT function

SutareMayur — Tue, 24 Nov 2020 04:02:03 GMT

@palomed,

Please refer below article.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm0QCAS

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PAN is missing EXPORT function

Re: PAN is missing EXPORT function