topic Re: Want to Uninstall .bat file Terminal Server Agent. in General Topics

Want to Uninstall .bat file Terminal Server Agent.

OsamaKhan — Mon, 07 Dec 2020 17:56:54 GMT

Hi,

While installing the VM the terminal server agent was installed through the .bat file.

Now our requirement has changed, I don't know how to uninstall the terminal server through the .bat file.

While Install the Terminal server agent this error is coming pan terminal services agent process id 22908.

Actually, we want verbose debug logs troubleshooting I know I can get the logs from .exe terminal server agent application but don't know how to generate it from .bat file.

Re: Want to Uninstall .bat file Terminal Server Agent.

BPry — Tue, 08 Dec 2020 22:16:15 GMT

@OsamaKhan,

Something doesn't sound right with this. All of the Terminal Services Agent releases are all MSI installations, they aren't installed by a batch file. Even if they were, you would just remove the batch file and unregister it from whatever service was setup for it. Can you provide some screenshots of what you're actually talking about, because I don't think its anything official from PAN.

Re: Want to Uninstall .bat file Terminal Server Agent.

OsamaKhan — Sun, 13 Dec 2020 14:40:20 GMT

Hello,

@BPry

Whenever the VM is created or recovered batch file be executed which is kept on below location "c:\Paloalto.bat" and then the Terminal Service Agent gets installed.

This is how the VDI guys install terminal service agent.