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    <title>topic Which drivers are used in terminal service agent. in General Topics</title>
    <link>https://live.paloaltonetworks.com/t5/general-topics/which-drivers-are-used-in-terminal-service-agent/m-p/374186#M89029</link>
    <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What are the drivers are used in terminal service agent?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Following are the debug log and found error for drivers.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;06/23/20 17:07:37[Info 331]: ------------Service is being started------------&lt;BR /&gt;06/23/20 17:07:37[Info 406]: Load debug log level Info .&lt;BR /&gt;06/23/20 17:07:37[Info 410]: Os version is 6.2.0.&lt;BR /&gt;06/23/20 17:07:37[Info 342]: Query system port value error: 2.&lt;BR /&gt;06/23/20 17:07:37[Info 380]: System Port Range: 49152-65535.&lt;BR /&gt;06/23/20 17:07:37[Info 384]: System tcp timed wait delay(seconds): 240.&lt;BR /&gt;06/23/20 17:07:37[Info 284]: Service version is 8.1.4.11.&lt;BR /&gt;06/23/20 17:07:37[Info 288]: Installed driver version is 6.0.8.0.&lt;BR /&gt;06/23/20 17:07:37[Info 413]: Protocol version is 0x300.&lt;BR /&gt;06/23/20 17:07:37[Info 414]: Product version is 8.1.4.&lt;BR /&gt;06/23/20 17:08:01[Error 89]: Start driver fails with error 6!!!!&lt;BR /&gt;06/23/20 17:08:01[Error 431]: Start service fails due to start driver failure!!!!&lt;BR /&gt;06/23/20 17:08:01[Error 362]: Start error -1!!&lt;BR /&gt;06/23/20 17:08:01[Info 118]: Stop driver succeeds.&lt;BR /&gt;06/23/20 17:08:01[Info 175]: Service stopped.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am not able to understand why this error is giving.&lt;/P&gt;</description>
    <pubDate>Mon, 14 Dec 2020 14:10:02 GMT</pubDate>
    <dc:creator>OsamaKhan</dc:creator>
    <dc:date>2020-12-14T14:10:02Z</dc:date>
    <item>
      <title>Which drivers are used in terminal service agent.</title>
      <link>https://live.paloaltonetworks.com/t5/general-topics/which-drivers-are-used-in-terminal-service-agent/m-p/374186#M89029</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What are the drivers are used in terminal service agent?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Following are the debug log and found error for drivers.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;06/23/20 17:07:37[Info 331]: ------------Service is being started------------&lt;BR /&gt;06/23/20 17:07:37[Info 406]: Load debug log level Info .&lt;BR /&gt;06/23/20 17:07:37[Info 410]: Os version is 6.2.0.&lt;BR /&gt;06/23/20 17:07:37[Info 342]: Query system port value error: 2.&lt;BR /&gt;06/23/20 17:07:37[Info 380]: System Port Range: 49152-65535.&lt;BR /&gt;06/23/20 17:07:37[Info 384]: System tcp timed wait delay(seconds): 240.&lt;BR /&gt;06/23/20 17:07:37[Info 284]: Service version is 8.1.4.11.&lt;BR /&gt;06/23/20 17:07:37[Info 288]: Installed driver version is 6.0.8.0.&lt;BR /&gt;06/23/20 17:07:37[Info 413]: Protocol version is 0x300.&lt;BR /&gt;06/23/20 17:07:37[Info 414]: Product version is 8.1.4.&lt;BR /&gt;06/23/20 17:08:01[Error 89]: Start driver fails with error 6!!!!&lt;BR /&gt;06/23/20 17:08:01[Error 431]: Start service fails due to start driver failure!!!!&lt;BR /&gt;06/23/20 17:08:01[Error 362]: Start error -1!!&lt;BR /&gt;06/23/20 17:08:01[Info 118]: Stop driver succeeds.&lt;BR /&gt;06/23/20 17:08:01[Info 175]: Service stopped.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am not able to understand why this error is giving.&lt;/P&gt;</description>
      <pubDate>Mon, 14 Dec 2020 14:10:02 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/general-topics/which-drivers-are-used-in-terminal-service-agent/m-p/374186#M89029</guid>
      <dc:creator>OsamaKhan</dc:creator>
      <dc:date>2020-12-14T14:10:02Z</dc:date>
    </item>
    <item>
      <title>Re: Which drivers are used in terminal service agent.</title>
      <link>https://live.paloaltonetworks.com/t5/general-topics/which-drivers-are-used-in-terminal-service-agent/m-p/374335#M89045</link>
      <description>&lt;P&gt;have you installed the TSAgent 'as administrator' ?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The recommended way of going about that is to open a command prompt 'as administrator' and then executing the installer from the command&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 14 Dec 2020 22:24:53 GMT</pubDate>
      <guid>https://live.paloaltonetworks.com/t5/general-topics/which-drivers-are-used-in-terminal-service-agent/m-p/374335#M89045</guid>
      <dc:creator>reaper</dc:creator>
      <dc:date>2020-12-14T22:24:53Z</dc:date>
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