topic End of life and end of support for PA5050 and M100 in General Topics

End of life and end of support for PA5050 and M100

gayansa.samarakoon — Fri, 01 Jan 2021 13:45:41 GMT

Hi All,

I would really appreciate if someone can let me know below details for PA5050 and M100.

1. End of life

2. End of Support

3. Replaced product

Thank you in advanced,

Gayan Samarakoon

Re: End of life and end of support for PA5050 and M100

SutareMayur — Fri, 01 Jan 2021 15:20:20 GMT

Hi @gayansa.samarakoon ,

Kindly refer below link.

https://www.paloaltonetworks.com/services/support/end-of-life-announcements/hardware-end-of-life-dates

For replacement of EOS and/or EOL products, you can check the capacity of new products and compare it with your existing box. While selecting target model, you should consider future requirements & infrastructure growth. You can discuss these details with your Palo Alto SE to get more clarity.

Hope it helps!

Re: End of life and end of support for PA5050 and M100

gayansa.samarakoon — Sun, 03 Jan 2021 18:04:19 GMT

Hi @SutareMayur ,

Thanks a lot for your reply. The link you provide is not mentioning End of support details. Is there any other way that I can get these information. In addition please let me know what did you mean by Palo Alto SE?

Thank you,
Gayan.

Re: End of life and end of support for PA5050 and M100

SutareMayur — Mon, 04 Jan 2021 05:49:04 GMT

Hi @gayansa.samarakoon ,

As per my understanding, you'll get support for the product as long as you have a valid contract support. This is also mentioned in below palo alto article.

https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-policy

Palo Alto SE means Palo Alto Sales Engineer.

Hope it helps!