topic Re: Cannot view config difference in Panorama in General Topics

Cannot view config difference in Panorama

FarzanaMustafa — Thu, 14 Jan 2021 04:27:15 GMT

Hello,

When I do a 'show config diff' from CLI in Panorama, all I get is something like:

- outfile /opt/pancfg/session/pan/user_tmp/6822880318474071/opresult.out.10687;

+ outfile /opt/pancfg/session/pan/user_tmp/6822880318474071/opresult.out.10688;

Using 9.0.7

No change was made and I can view the config difference from the firewall and also from the Panorama Webgui.

How do I fix this?

Re: Cannot view config difference in Panorama

reaper — Thu, 14 Jan 2021 09:14:38 GMT

have you tried restarting the management-server (or panorama as a whole) ?

> debug software restart process management-server

Re: Cannot view config difference in Panorama

FarzanaMustafa — Thu, 21 Jan 2021 23:16:22 GMT

@reaper

Restarting the management plane did not work.

We have scheduled a window for the whole Panorama reboot.

PANCFG is not using that much space.

Any further troubleshooting steps you can provide please?

Filesystem Size Used Avail Use% Mounted on

/dev/root 8.0G 6.0G 1.6G 80% /

none 32G 60K 32G 1% /dev

/dev/sda5 24G 11G 13G 47% /opt/pancfg

/dev/sda6 6.0G 1.8G 3.9G 32% /opt/panrepo

tmpfs 32G 110M 32G 1% /dev/shm

cgroup_root 32G 0 32G 0% /cgroup

/dev/sda8 32G 18G 13G 58% /opt/panlogs

/dev/loop0 9.9G 8.8G 619M 94% /opt/mongobuffer

Re: Cannot view config difference in Panorama

reaper — Thu, 21 Jan 2021 23:24:43 GMT

try restarting the config daemon:

> debug software restart process configd

If that doesn't work you'll want to see if debug logging on both configd and managemnt-server provide any type of clue as to what is going on. you'll want to get a tech support file and get TAC involved

Re: Cannot view config difference in Panorama

FarzanaMustafa — Tue, 02 Feb 2021 21:59:17 GMT

PAN-137656 which is fixed in 9.0.10.