topic Panorama attempting to connect to dummy-iot.services-edge.paloaltonetworks.com in General Topics

Panorama attempting to connect to dummy-iot.services-edge.paloaltonetworks.com

TStiteler — Sat, 16 Jan 2021 22:06:47 GMT

Following an upgrade to PAN-OS 10.0.3, Panorama began sending out alerts every 5 minutes:

opaque: gRPC connection to dummy-iot.services-edge.paloaltonetworks.com:443 is broken

We do not have the IoT Subscription, nor can I find anywhere that this is configured. The error itself is due to the URL not resolving, as it appears to be a placeholder.

Is there somewhere this can be disabled?

Re: Panorama attempting to connect to dummy-iot.services-edge.paloaltonetworks.com

LAYER_8 — Thu, 11 Mar 2021 16:18:38 GMT

To resolve this dummy-iot issue, please do the following in the CLI of your device:

> configure

# set deviceconfig setting iot edge address iot.services-edge.paloaltonetworks.com

# commit force

# exit

> quit

It's a known bug in 10, it's tracked and updated in subsequent software releases. I don't know about disabling the connection entirely, but, this fixes the logging / alert issue.