topic Panorama custom reports hang in General Topics

Panorama custom reports hang

JimMcGrady — Mon, 01 Feb 2021 01:14:54 GMT

Custom reports on my Panorama (9.1.6) were working fine until this week. Today, any report i run gets stuck in "please wait" indefinitely. Nothing has changed on the machine. Any ideas what i should look for?

Re: Panorama custom reports hang

SureshReddyM — Mon, 01 Feb 2021 07:41:26 GMT

Hi Jim,

It might be the data in report taking the longer time or struck because of the huge info in the report.

And can you test whether the report provides the information you need by clicking the Run Now or not?

what is your custom report interval (daily, weekly, on a specific day of the week, or on a specific day of the month).?

can you modify the custom report parameters and try once.

Best Regards,

Suresh

Re: Panorama custom reports hang

JimMcGrady — Mon, 01 Feb 2021 08:24:24 GMT

According to system resources, the "cord" process was using a lot of CPU.

A reboot of Panorama resolved the issue. I can now generate reports normally.