topic Re: URL Filtering Issue Through GlobalProtect in General Topics

URL Filtering Issue Through GlobalProtect

KapilRoy — Thu, 11 Feb 2021 13:06:21 GMT

We are facing a issue in URL Filtering while connecting Palo Alto PA-220 via Globalprotect.

When I am using broadband connection to connect to my laptop to vpn then all the configured url filtering sites are getting blocked but when we connect it through mobile internet connection then only facebook and instagram is opening. While we can get those sites blocked from local office lan and vpn connecting through broadband connection.

Only issue occurs while connecting it through mobile internet.

Re: URL Filtering Issue Through GlobalProtect

reaper — Thu, 11 Feb 2021 13:59:49 GMT

was your GlobalProtect agent installed correctly,

are you certain the tunnel is established properly when you are on mobile (some mobile providers may block ipsec)

is there a different profle being applied whn connecting through mobile network (like split tunnelling)

Re: URL Filtering Issue Through GlobalProtect

KapilRoy — Fri, 12 Feb 2021 08:05:49 GMT

Yes globalprotect is working properly. If i connect my laptop with broadband internet to access vpn then url filtering is working properly. But if i connect my laptop with mobile internet to access vpn then only Facebook and Instagram is getting allowed. I am sharing a diagram for more clarity.