topic Re: How export a specific log files from Palo Alto or Panorama like for example brdagent.log ? in General Topics

How export a specific log files from Palo Alto or Panorama like for example brdagent.log ?

nikoolayy1 — Sat, 13 Mar 2021 19:53:03 GMT

Hello to All,

How can for example the log fil brdagent.log be exported for checking physical issues like in article https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PNcBCAW&lang=en_US%E2%80%A9 or is there a way export all the logs (dp/mp/cp) ? Also should we first aggregate the logs on a firewall model 7000 before exporting the logs?

Re: How export a specific log files from Palo Alto or Panorama like for example brdagent.log ?

BPry — Sun, 14 Mar 2021 03:49:37 GMT

@nikoolayy1,

You can actually use SCP or TFTP to do this through the following commands if you don't want to just take a copy of the tech support file and extract it from there. To the best of my knowledge, you can't export just a single log file, but I could be wrong on that.

scp export log-file management-plane remote-port <port> source-ip <firewall-source-ip> to <username@host:path>

Or you could transfer via TFTP using essentially the same command:

tftp export log-file management-plane remote-port <port> source-ip <firewall-source-ip> to <host>

Re: How export a specific log files from Palo Alto or Panorama like for example brdagent.log ?

nikoolayy1 — Mon, 15 Mar 2021 16:12:26 GMT

Thanks for the fast reply.

If the brdagent.log is in an other plane like dp data plane for example on 7000 model, I need aggregate the logs or export all the data plane logs for a specific slot? For example how to export the data plane logs for slot/blade 2 if an interface on slot/blade 2 has issues?

I also forgot to mention if the issue is with an HA link the brdagent.log that is needed is probably in the control plane (CP) as those models have separate control plane for HA?