topic Re: Update 377-1826 breaks youtube-safemode in General Topics

Update 377-1826 breaks youtube-safemode

SimmSimm — Wed, 12 Jun 2013 15:01:27 GMT

Just a heads up - it appears that update 377 has broken the detection of youtube-safemode, with everything being detected as youtube-base ; revert to 376-1817 appears to resolve the issue.

Re: Update 377-1826 breaks youtube-safemode

VinceM — Wed, 12 Jun 2013 17:37:52 GMT

Hi,

Goo to know.

Just for info, if you don't want to be the first impacted by something like that, you know that when you schedule your dynamic update you can specify a tim-to-wait before installation.

Re: Update 377-1826 breaks youtube-safemode

ggutierrez — Wed, 12 Jun 2013 23:55:50 GMT

Could you please open a case with support for this issue?

Re: Update 377-1826 breaks youtube-safemode

SimmSimm — Thu, 13 Jun 2013 08:45:04 GMT

Case with support - 00142213

I should have added that Im on 4.1.11hf1 but I'm not in the the office this week so doing support remotely.

I tend to auto install the updates as they appear (Im on UK time) ; its a trade off between having the latest threat patterns & getting the occasional FP ; and I do hear from the users pretty quickly if something is broken, bless them.

Re: Update 377-1826 breaks youtube-safemode

breezer — Thu, 13 Jun 2013 15:29:04 GMT

Hey Presto, just rolled back and You tube is working again. (5.0.5) The students will be very happy.

Have a support call with our support later today.

Re: Update 377-1826 breaks youtube-safemode

jarrodholder — Mon, 17 Jun 2013 11:58:22 GMT

Yea, we found this too. Have reverted back to 376 for now and opened case as well.

Re: Update 377-1826 breaks youtube-safemode

SimmSimm — Wed, 19 Jun 2013 07:05:08 GMT

Still broken in 378-1833, reverted back again.

Im told that this was bugged & fixed, but clearly hasnt made it thru to release yet. Maybe next week !

Re: Update 377-1826 breaks youtube-safemode

jbaublitz — Wed, 19 Jun 2013 14:34:12 GMT

Sure hope they get this fixed soon. I have a lot of upset students.

Re: Update 377-1826 breaks youtube-safemode

jarrodholder — Wed, 19 Jun 2013 14:49:19 GMT

Support told me they were able to replicate in 377 and 378 and has escalated ticket. Lucky for us, we are already on summer break. Hopefully this will get pushed through quickly.

Re: Update 377-1826 breaks youtube-safemode

SimmSimm — Wed, 26 Jun 2013 06:57:26 GMT

Happy to report it appears to be fixed in 379-1840.