Firewall Interfaces Not Working and Crashing when SFP's are plugged in

Sarc845 — Tue, 23 Mar 2021 11:29:26 GMT

Hi,

We have a firewall that is crashing when Cisco SFP's are plugged in, I know they are not supported and that is what we mentioned to the customer. This issue started with version 10.0.3 and worked in pervious versions in 9.1.x

I noticed the brdagent reboots every time the SFP's are plugged in or if a failover occurs to the secondary.

I had a look at the known bugs but could not find anything, any suggestions?

Re: Firewall Interfaces Not Working and Crashing when SFP's are plugged in

Sarc845 — Tue, 23 Mar 2021 11:46:47 GMT

I found the below live community article, might be worth a try:

https://live.paloaltonetworks.com/t5/general-topics/dataplane-goes-restarted/td-p/382477

topic Re: Firewall Interfaces Not Working and Crashing when SFP's are plugged in in General Topics

Firewall Interfaces Not Working and Crashing when SFP's are plugged in

Re: Firewall Interfaces Not Working and Crashing when SFP's are plugged in