Google Chrome is asking for credentials on some sites while GlobalProtect VPN is active.

luigidarco — Tue, 06 Apr 2021 14:15:09 GMT

Good morning,

one private client hired me to format his computer. After installing and logging into GlobalProtect VPN, his favorite browser Google Chome is asking for credentials on some websites like Whatsapp Web. When he turns off GlobalProtect the error disappears, no input is requested.

Re: Google Chrome is asking for credentials on some sites while GlobalProtect VPN is active.

nikoolayy1 — Wed, 07 Apr 2021 09:38:00 GMT

Give more info, please. You mean the Globalprotect application or the SSL clientless vpn access? Is there an authentication policy on the Firewall that uses a transperant captive portal?

https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-web-interface-help/user-identification/device-user-identification-captive-portal-settings.html

1. Also does the customer have a proxy as it may have issues with the globalprotect vpn traffic passing through it:

https://docs.paloaltonetworks.com/globalprotect/4-1/globalprotect-app-new-features/new-features-released-in-gp-agent-4_1/tunnel-connections-over-proxies

2. Or is there a proxy after the Firewall. For example after the VPN is started the customer traffic to goes first to the firewall by the VPN tunnel then before Internet the customer traffic goes to a proxy.

topic Re: Google Chrome is asking for credentials on some sites while GlobalProtect VPN is active. in General Topics

Google Chrome is asking for credentials on some sites while GlobalProtect VPN is active.

Re: Google Chrome is asking for credentials on some sites while GlobalProtect VPN is active.