topic PA-820 Time Reverts to 2000 in General Topics

PA-820 Time Reverts to 2000

JaysonHaxton — Wed, 07 Apr 2021 12:47:41 GMT

I have PA 820s deployed at remote sites with IPSec tunnels configured on them. When a power outage happens, either through a requested shutdown or not, the time resets back to Jan 1, 2000 on some of them and the initial commit fails. This causes the device to only be accessible via the mgmt interface. When looking at the logs, the reason the commit fails is because the cert used for the IPsec tunnel is not considered valid because the effective date is now in the future (I assume). Has anyone encountered this issue of the time resetting after a power loss? Also, these devices are in FIPS mode. Thanks for any insight.

Re: PA-820 Time Reverts to 2000

BPry — Wed, 07 Apr 2021 16:46:59 GMT

@JaysonHaxton,

I haven't encountered this issue on any of our devices that run in FIPS, but I don't have any 820s in particular that fall into that group. I would definitely open up a TAC case the next time you run into this though so they can take a look at it, as your time shouldn't be resetting like that just because of a power failure.

Re: PA-820 Time Reverts to 2000

JaysonHaxton — Wed, 07 Apr 2021 18:35:43 GMT

@BPry One of the reasons I was given by another person that was in my group was that the CMOS battery could be bad.