topic Download error: Problem with the local SSL Certificate in General Topics

Download error: Problem with the local SSL Certificate

Naveed_Razaq — Tue, 27 Apr 2021 09:00:16 GMT

Hi,

While pushing software to firewall getting error "Download error: Problem with the local SSL Certificate", on one of firewall. not using any custom certificate yet. what could be issue of this ?

Re: Download error: Problem with the local SSL Certificate

LaneOneil — Tue, 11 May 2021 22:04:37 GMT

How exactly do I do this? The firewalls being pushed to are brand new out of the box. I have never had issues with pushing app updates or software before? Did they change something out of the box? My issue is EVERY palo we unbox has to manually be updated on the firewall itself, panorama fails to push to every single one with this same error message. "Download error: Problem with the local SSL Certificate"

Re: Download error: Problem with the local SSL Certificate

CCACieszkowski — Wed, 19 May 2021 06:47:38 GMT

@Naveed_Razaq, @LaneOneil - I have encountered the same error. Please check the firewall ms.log for similar entries (CLI: grep context 3 ignore-case yes mp-log ms.log pattern dlsrvr):

2021-05-06 09:37:16.178 +0200 Error: download_url(pan_deploy_client.c:554): Failed to get DLSRVR client key.
2021-05-06 09:37:16.189 +0200 Error: download_url(pan_deploy_client.c:591): Curl failed; Error: 'unable to set private key file: '/etc/dlsrvr.d/client_sha256.key' type PEM(dest => 172.20.3.20)' [Code: 58 (Problem with the local SSL certificate)]
2021-05-06 09:37:16.440 +0200 Error: pan_mgmt_cms_handle_xfer_request(pan_deploy_client.c:889): Deploy dl error: 58.
2021-05-06 09:37:16.440 +0200 Error: pan_mgmt_cms_handle_xfer_request(pan_deploy_client.c:1024): Download error: Problem with the local SSL certificate. (58)

If they are present reinstalling the current, or installing higher, PAN-OS version and rebooting the PA should resolve the issue.
TAC was unable to explain why those files got corrupted in my case.