Global Protect not working with Big Sur on PA 820

MartinHalfhide — Thu, 29 Apr 2021 14:17:45 GMT

Hi all,

I Use Global Protect version 4.13 on a PA 820 Os 10.0, after updating my Mac to Big Sur i vant connect to the Palo anymore.

The strange thing: when i use the same Mac to connect to another Palo in our domein it works.

The error: failed to get client configuration. The GP works with other device on my account so i know for sure the connection with the Ldap server is configured and works.

Anyone any idea?

Re: Global Protect not working with Big Sur on PA 820

reaper — Thu, 29 Apr 2021 22:46:21 GMT

since GP 4.1 isn't supported on big sur (and is End of Life), you should try upgrading to 5.1.7 or later

https://docs.paloaltonetworks.com/compatibility-matrix/globalprotect/where-can-i-install-the-globalprotect-app.html#id7a3c3401-b233-43b0-8d78-dfceab88798f

topic Re: Global Protect not working with Big Sur on PA 820 in General Topics

Global Protect not working with Big Sur on PA 820

Re: Global Protect not working with Big Sur on PA 820