topic Re: Service route and DHCP interface in General Topics

Service route and DHCP interface

Laurent_Dormond — Thu, 03 Jun 2021 13:33:45 GMT

Hello,

We have PA-220 devices that are configured with DHCP interface for Internet access. We need to change the service route config for all update-related trafic (URL, dynamic contents, EDL, ...) since default mgmt interface has no Internet access.

However I cannot chose the corresponding interface from the drop-down list. Indeed, the only selectable interfaces are the ones with static IP configuration.

Is this a bug or do I missed something ?

We are running Pan-OS 8.1.19

Regards,

Re: Service route and DHCP interface

Mick_Ball — Thu, 03 Jun 2021 14:18:03 GMT

Only static ip addresses can be used for service routes. if you need to use a dynamic ip interface for updates etc. you will need to configure a loopback interface and then point the required services to that loopback address,,,

some help here...

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Clp3CAC

Re: Service route and DHCP interface

Laurent_Dormond — Fri, 04 Jun 2021 07:13:08 GMT

Hello,

Many thanks for your answer. I was never facing that issue before (I think I always had to deal with static IP addresses), and I didn't know this KB.