topic Re: PANGP virtual adapter disabled automatically in General Topics

PANGP virtual adapter disabled automatically

SurajN — Thu, 03 Jun 2021 12:57:45 GMT

Many of users are facing issue in connect Global Protect VPN. We notice when we restart PANGP virtual adapter disabled automatically .we restart service and after that issue fix for day or two day’s but again this issue persist. Requesting you please provide permanent solution on this issue.

Re: PANGP virtual adapter disabled automatically

SurajN — Thu, 03 Jun 2021 13:01:04 GMT

Current Global Protect version is 5.1.7

Re: PANGP virtual adapter disabled automatically

BPry — Thu, 03 Jun 2021 15:39:24 GMT

@SurajN,

You need to look into the PanGPS logs and see if logging is recording what is actually going on. The service disabling itself is standard if a VPN connection isn't active, so that's not abnormal at all.